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Module
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Learning
Modules
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Learning Objectives
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01
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Assessment, conditioning and introduction
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Sharpening your learning resources / Getting
ready
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02
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Human relations essentials
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Shaping principles, values and general perceptions
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03
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Verbal communication development
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Speech training / Vocal projection / Training your
voice
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04
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Non-verbal communication development
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Body language / eye contact rules / interpretation
skills
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05
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The effective use of the language
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Using the language with clarity, accuracy and
consistency
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06
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Language Exploration
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Thinking and speaking rather that speaking and
thinking
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07
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Language Analysis / Building consistency
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Analyzing the true meaning of words in business
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08
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Creating mental pictures with words
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Fluency using visual approaches / visual thinking
skills
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09
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Building power and confidence
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Customizing your approach according to
expectations
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10
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Business communication elements
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Mastering the mechanics / Developing competency
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11
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Essentials of Presentation skills
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Presenting concepts and applications with
effectiveness
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12
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Successful communication formula
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Mixing elements and strategies / Getting positive
outcomes
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13
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Developing presentation styles
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Projecting a wining image / Building your new
persona
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14
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The dynamics of two-way communication
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Interacting equally in any communication
exchange
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15
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Development of conversational skills
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Conversing through leading / Keeping people
talking
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16
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Expressing opinions / Making comments
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Sensitivity awareness / Communicating with
diplomacy
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17
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Practicing the law of acceptance
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Supporting ideas with impartiality / Building
relationships
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18
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Sharpening listening skills
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Proactive listening / Getting the full message the
first time
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19
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Speaking your mind / Thinking literally
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Responding to the unexpected without getting in
trouble
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20
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Public speaking skills essentials
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Creating and delivering professional speeches
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21
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Public speaking advanced skills
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Informing, educating and persuading with effectiveness
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22
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Reporting skills essentials
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Simplifying concepts / Facilitating understanding
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23
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Conflict resolution essentials
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Communicating to prevent and resolve conflicts
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24
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One-on-one live presentations
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Developing mutually beneficial business
relationships
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25
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Group live presentations
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Making everyone part of your presentation / Teamwork
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Bonus
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Building your overall personal image
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Adding credibility through adjustments / Feeling
confident
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