Approach: Case studies, role-plays, simulations, language exploration, and analytical thinking

Trainer: Professional subject matter experts customize, simplify, and facilitate your development

Prices: Essentials: (1 Full-Day); Standard: (2 Half-Days); Comprehensive:(3 Half-Days)

Private Coaching (one-on-one): Essentials: $1,350 ; Standard: $1,320 ; Comprehensive: $1,800

Team Training (6-12 participants): Essentials: $325 per participant

Materials: There is a charge of $150 for educational materials including books, tapes, publications, etc.

Schedule: Two days after registration with flexibility to meet your schedule

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Module	Learning Objectives	Approach
01	Assessing knowledge and resources	Visual, auditory and kinesthetic
02	Human Relations Essentials	Similarities and differences
03	Sensitivity development	Acknowledgment and understanding
04	Develop positive initial interactions	Belief system analysis
05	Changing perceptions and impressions	Behavior Modification
06	Reading non-verbal communication	Body, facial and eye contact
07	Verbal and non-verbal communication	Adding consistency and credibility
08	Professional interaction	Processes and approaches
09	Understanding beliefs and behaviors	Acceptance and respect
10	Multi-ethnic relationships	Exploring unlimited possibilities
11	Giving and accepting compliments	Rapport and appreciation
12	Preventing negative criticism	Sensitivity awareness
13	Preventing confrontations	Conflict resolution
14	Dealing with different points of view	Clear thinking and language use
15	Managing requests and rejections	Language and approach modification
16	Feeling comfortable in any situation	Accepting behaviors
17	Diverse managerial styles	Thinking patterns' origination
18	Assimilating and enjoying diversity	Embracing multiculturalism
19	Working together	Sharing information
20	Making multi-cultural presentations	Presentation skills and diversity
21	Global business practices	Global multiculturalism
22	Dealing with customers globally	Acknowledging personal gains
23	Planning with global calendars	Working with schedules
24	Conducting business worldwide	Business customs and protocols
25	Interacting with employees abroad	International cooperation
26	Business practices around the world	Global cross-cultural awareness